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Terms of Service

Please read these terms carefully before using our services and website.

Last Updated: January 2025

These Terms of Service ("Terms") govern your use of the PiqBit website and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using PiqBit's website and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Services

PiqBit provides the following services:

  • Custom AI solution development and implementation
  • IT consulting and software development services
  • Digital transformation and automation solutions
  • Technical support and maintenance services
  • Training and educational programs

3. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information when requested
  • Use our services only for lawful purposes
  • Not interfere with or disrupt our services or servers
  • Respect intellectual property rights
  • Maintain the confidentiality of any login credentials
  • Promptly notify us of any unauthorized use of your account

4. Intellectual Property Rights

All content, features, and functionality of our website and services, including but not limited to text, graphics, logos, images, and software, are owned by PiqBit or our licensors and are protected by international copyright, trademark, and other intellectual property laws.

Custom solutions developed for clients may be subject to separate intellectual property agreements as outlined in individual service contracts.

5. Payment Terms

For paid services:

  • Payment terms will be specified in individual service agreements
  • All fees are non-refundable unless otherwise specified
  • Late payment may result in service suspension
  • Prices may change with 30 days advance notice

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

7. Service Availability

We strive to provide continuous service availability but do not guarantee uninterrupted access. We may temporarily suspend services for maintenance, updates, or other operational reasons. We will provide advance notice when possible.

8. Limitation of Liability

To the maximum extent permitted by law, PiqBit shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Our total liability for any claims arising out of or relating to these Terms or our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

9. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, if you breach these Terms or engage in conduct that we determine to be inappropriate or harmful.

Upon termination, your right to use our services will cease immediately, but provisions that by their nature should survive termination shall survive.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of Tunisia, without regard to conflict-of-law provisions. Any disputes arising under these Terms shall be subject to the jurisdiction of the courts of Tunisia.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the new Terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: legal@piqbit.com
  • General Contact: contact@piqbit.com
  • Address: Tunisia, North Africa